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Bug #1793

open

Incorrect error message for already registered email and phone number on Create Account

Added by khadija tul Kubra 1 day ago.

Status:
New
Priority:
High
Target version:
-
Start date:
04/16/2026
Due date:
% Done:

0%

Estimated time:

Description

On the Create Account screen, when a user tries to register using an already registered email and phone number:

  • The system does not show a combined or accurate error message
  • In case of duplicate phone number, it incorrectly shows “Email is already in use”

Steps to Reproduce

  • Open Create Account screen
  • Enter already registered email and phone number
  • Tap Continue

Actual Result

  • Incorrect error message shown
  • For duplicate phone number, message shows “Email is already in use”
  • No clear indication that both email and phone are already registered

Expected Result

  • Correct and specific error messages:
  • If both exist → “Email and phone number are already registered”
  • If only email exists → “Email is already in use”
  • If only phone exists → “Phone number is already in use”

Files

2026-04-16_13-51-38.mp4 (91.3 KB) 2026-04-16_13-51-38.mp4 khadija tul Kubra , 04/16/2026 08:57 AM

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